Poise and grace

I once spoke at a conference where a well-known member of the software community saw fit to interrupt my presentation with a correction (related to some political issues of marginal importance to most people).

It was rude, in poor taste, and created a tense moment for everyone in the room.

It would have been easy to posture and fuss, asking her to interrupt someone else’s talk instead of mine. And I would have been completely justified in putting her in her place (I had the mic, after all) while it was happening.

I patiently waited for the interruption to end (it was brief, thankfully), allowed a silence to hang in the air, and continued with the presentation.

Afterwards, she apologized.

I try to remain cool under pressure at all times, and there seems to be a wellspring of patience to draw from when challenging situations arise.

This isn’t to say that the enthusiastic assertion of one’s will is never appropriate — the key is knowing when each is appropriate.

Willie Jackson is a Diversity, Equity and Inclusion (DEI) Consultant & Facilitator with ReadySet, a boutique consulting firm based in the San Francisco Bay Area. He is a frequent writer and speaker on the topics of workplace equity, global diversity, and inclusive leadership. Connect on LinkedIn or get in touch.

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