Lazy Business

My full first name is Willie. Not William, Willis, Willy, or the like. Willie. Just like my father.

I’ve been getting calls recently from a company that’s looking for a William Jackson. I spoke with someone last week, explained that they had the wrong number, and asked to be removed from their list. I get another call this week and instead of ignoring it, I decided to readdress the issue with them.

When I picked up the phone, I got a message letting me know that Company X was trying to get in touch with William Jackson and it prompted me to press 1 if I was William and 2 if I was not. I wanted to speak to a human about this, so I pressed 1.

I then waited several minutes for an agent as if I called them. Sigh.

When I finally spoke to the (seemingly unprepared) young lady about my predicament, I explained that I wasn’t who they were looking for.

She then asked me if I knew who William Jackson was (to help them locate him).


Willie Jackson is a Diversity, Equity and Inclusion (DEI) Consultant & Facilitator with ReadySet, a boutique consulting firm based in the San Francisco Bay Area. He is a frequent writer and speaker on the topics of workplace equity, global diversity, and inclusive leadership. Connect on LinkedIn or get in touch.