Making your word mean something

One habit I’ve tried to break since I became aware of it is saying things simply because it’s the appropriate for an exchange (e.g., “Hey, it’s great seeing you! We should get together some time!”). Many people do this, and that’s the very reason we should not.

When you consistently follow up on the things you pledge to do, it has two chief benefits: first, people will come to respect what you’re saying because your word (in their mind) is associated with action. Second, it forces you to be present and aware during exchanges instead of spouting off whatever is expected or commonplace.

Neil Strauss (one of my favorite marketers) wrote about a similar topic recently on a newsletter blast in the context of keeping friends, but I think the mindset is of course broadly applicable and increases the meaningfulness of our interactions across the board.

Willie Jackson is a Diversity, Equity and Inclusion (DEI) Consultant & Facilitator with ReadySet, a boutique consulting firm based in the San Francisco Bay Area. He is a frequent writer and speaker on the topics of workplace equity, global diversity, and inclusive leadership. Connect on LinkedIn or get in touch.