I’ve never been to a DMV that filled me with joy, nor have I enjoyed a subway ride that was invigorating or relaxing. This isn’t surprising because those outcomes aren’t the point.

On the other hand, I’ve never left Serengeti in Harlem or Neta in Greenwich Village without a deep sense of gratitude for the experience of life. This is also unsurprising because that is precisely the point.

The good news is that we can infuse our products, meetings and places of work and with more meaning, joy, and delight by optimizing them for our hearts and minds, rather than just our bodies.